Frequently Asked Questions
What material is the bag made of?
The Gentleman Journeys Duffel Bag is crafted from high-quality PU leather with a durable polyester lining. It's water-resistant, easy to clean, and built to last.
Does the bag meet airline carry-on size restrictions?
Yes, the Gentleman JourneysDuffel Bag is designed to meet most airline carry-on size restrictions, making it perfect for hassle-free travel.
How much does the Gentleman Journeys bag weight?
The weight of the Gentleman Journeys™ Duffel Bag is approximately 1.2kg (2.65 lbs), making it lightweight and easy to carry.
How big is it?
The dimensions of the Gentleman Journeys Duffel Bag are 50cm x 28cm x 30cm (19.69in x 11.02in x 11.81in), providing ample space for all your travel essentials.
What do I get with my purchase?
With every purchase of the Gentleman Journeys Duffel Bag, you’ll also receive a FREE Toiletry Bag and FREE Travel Shoe Bag, making this the ultimate travel package.
Can I try the Gentleman Journeys bag for free?
Yes! We offer a 30-day trial period with every purchase. If you're not satisfied within the first 30 days, you can return the bag for a full refund. Shop confidently with our risk-free guarantee!
Do you offer a warranty on the bag?
Yes, we provide a 1-year warranty on all Gentleman Journeys Duffel Bags. This warranty covers any manufacturing defects or issues with materials and workmanship. If you experience any problems with your bag within the first year, we’ll repair or replace it free of charge.
How long does shipping take?
Our standard shipping time is between 5-10 business days. You will receive a tracking number once your order has been shipped so you can monitor your delivery status.
Do you offer international shipping?
Yes, we ship globally. Shipping times may vary depending on the destination, but we strive to deliver orders within 10-30 business days for international customers.
How do I track my order?
Once your Gentleman Journeys Duffel Bag is shipped, we will send you a confirmation email with your tracking number. You can use this to monitor your order through our tracking page.
Can I change or cancel my order after it's been placed?
If you need to modify or cancel your order, please contact us within 24 hours of placing the order. Once the order has been processed and shipped, changes cannot be made.